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New Survey on Use of
Electronic Devices
by Those Who Stutter
Most don't buy; fewer than half
happy six months later
FOR IMMEDIATE RELEASE
For more information, contact:
Jane Fraser
(202) 686-4494
info@stutteringhelp.org
(Memphis, TN) Despite dramatic and widespread
media coverage of electronic devices for stuttering, most of those who
struggle with the speech disorder have a "wait and see
attitude" before they buy.
Over the past year, increased media attention
has focused on auditory feedback devices for the treatment of
stuttering, with dramatic testimonials on nationally televised
programs. However, a national survey of 800 adults by the
Stuttering Foundation found that over 85 percent (85.2%) of those who
requested information decided against purchasing any type of
electronic aid for stuttering.
Information on seven different devices was sent
to hundreds of people who requested it following prominent news
stories. The Foundation does not endorse any one treatment method but
makes information readily available to help consumers make informed
decisions. A ten-item survey on electronic devices designed by Barry
Guitar, Ph.D., and Carroll Guitar, M.L.S., was also sent to those who
had requested information.
Respondents were asked if they had followed up
on the information received, and if so, whether they had purchased a
device. If they had, they were asked numerous questions about their
satisfaction with and use of the device. If they had not purchased a
device, they were asked why not.
An overwhelming majority—85.2 percent—of
respondents who looked into auditory feedback devices decided against
purchasing any type of electronic aid for stuttering. A commonly cited
reason was expense/lack of insurance coverage.
"It's way too expensive to even try for a
month; between the cost of initial mold and consultation I was risking
to lose $700-$800 minimum even with my 90 percent money-back
guarantee," wrote one respondent who decided against purchasing a
SpeechEasy device.
Others cited concerns over lack of long-term
research on devices.
"Research data was inconclusive in regards
to the long-term benefits of the SpeechEasy device," wrote
another in response to being asked why he chose not to purchase a
device.
'Devices were too expensive and they were out of
state so we would have to incur travel costs as well," wrote one
mother researching the devices for her son. "We are also
reluctant to give him a crutch when we know he can speak fluently. He
has shown in the past that if he uses his techniques that he can be
fluent."
Yet others cited as a concern a shortcoming of
delayed auditory feedback itself. "Device does not 'help' in
situations where vocal chords 'lock'," wrote one respondent.
Only 15 percent of respondents purchased a
device. Of the 21 who purchased devices, 12 bought SpeechEasy, six
bought Casa Futura, three bought Fluency Master and one bought an
unspecified device.
Comments on training varied widely, from the
fitters and trainers to being "very helpful" to "not at
all helpful." Just over half report they use the device only on
occasion: 16 are still using it, and five are not using it at all.
Most of the respondents who reported being
satisfied with the device are also using it in conjunction with speech
therapy techniques.
Paul Schacher has now used his device happily
for over a year in conjunction with therapy techniques. "It's
still difficult in a crowd where it's noisy," said the North
Dakotan, calling himself a "mild to moderate stutterer."
However, at the time of their response, most of
those who had acquired a device had owned it less than eight months.
To see how satisfied they were five months later, as many as possible
were called.
The Foundation was able to follow up with eight
of the 14 people who originally reported being happy with their
devices and who had by then owned the device for nearly year. Of those
eight only three were still happy five months later: three were not
happy, and two reported mixed results.
Jason Zawatsky of Maryland said, "The
device worked for me for two months, then didn't work anymore."
David Creek of Arizona said he wears it most of
the time and does not rely on other therapy tools and is satisfied.
"I'm most disappointed," said Paulette
Merrillan of Wisconsin about her 17-year-old son. "It wasn't a
quick fix. Since it wasn't, he quit using it."
Note to Editors and Reporters: The
national survey was sponsored by The Stuttering Foundation. This press
release may be downloaded at www.stutteringhelp.org/pressrm/mainpage.htm. Copies of the
survey and complete results are available upon request. Also,
information about various electronic devices on the market can be
found on The Stuttering Foundation Web site, www.stutteringhelp.org/electdev.htm.
[The questionnaire was sent to more
than 800 people in 10 foreign countries, 50 states, Puerto Rico and
the District of Columbia. One hundred and forty-nine (19%) respondents
answered from 37 states, the District of Columbia, Canada, Brazil and
Kenya. (A response rate of 19 percent is generally considered a very
high rate of return by expert pollsters for this type of survey.
Surveys were sent and returned by mail only, no pre-paid postage. No
incentive was offered for responding.)]
Information on the various electronic devices on
the market may be found on the Stuttering Foundation web site along with the latest research information and
self-help materials compiled by the leading authorities in the field
of speech pathology. The Stuttering Foundation can also provide a
list of local resources for free by calling 800-992-9392 or by
visiting www.stutteringhelp.org. The site provides information about
electronic devices and a list of more than 6,500 local libraries that
shelve Foundation books and videotapes.
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